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HELP PAGE - Ordering/Shipping/Satisfaction           

Ordering / Shipping and other Items

How do I place an order?
It's simple.
To order:

Katie's Old Fashioned Chocolates - Just click on the "Add to Cart" buttons on the Order Katie's Chocolate page and fill in the PayPal information, such as which item(s) and quantity (how many pounds?) you would like to order. You'll receive a confirmation email once we receive payment for your order.

Jewelry, Candles and Gifts - Just click on the "Add to Cart" buttons on the Candles or Valentine's page and fill in the PayPal information, such as which item(s) and quantity (how many pounds?) you would like to order. You'll receive a confirmation email once we receive payment for your order.

Photo Collage Prints - Just click on the "Add to Cart" buttons on the Order Photo Collages page and fill in the PayPal™ information. It's the most secure online ordering system available. You'll receive a confirmation email once we receive payment for your order.

How do I pay?
PayPal. You can either log in to your PayPal account or use a credit card. PayPal is the most secure online payment system.

Or you can mail your order to:
Linda Blatchford, LinorStore.com
765 Spyglass Hill Court
Elgin, IL 60123

Do I have to pay taxes or shipping?
Taxes and shipping are included in the pricing. UPS Ground shipping prices are used. Contact us if you want to have your order shipped another way and we'll help you..

When do online orders get processed?

Katie's Old Fashioned Chocolates - We'll send you a confirmation email. After we receive payment confirmation from PayPal, the order will be packed and shipped within the next two to seven (2-7) business days. Deliveries are only made on weekdays. UPS does not deliver on weekends. You'll need to choose U.S. Postal Service Express or UPS Standard or Overnight if you need your chocolate faster.

Photo Collage Prints - You'll receive a confirmation email once payment is confirmed by PayPal by LinorStore.com. We'll also include instructions on how to proceed to get your customized, personalized Love that Face Photo Collage Print.

Is there a minimum order price or quantity?
Nope. Just order what you want.

How can I tell what items I'm ordering?
You can view your cart at any time by clicking on the "View Cart" button. This allows you to change quantities before you checkout. If you completed the checkout process, PayPal will ask you for payment.

How are items shipped?
Prices are calculated using standard mail or UPS ground shipping. It's your choice (except for Katie's Old Fashioned Chocolates, which are shipped by UPS ground. Email us to see if you qualify for free delivery in the Chicagoland area.

It typically takes from 2 to 7 days to receive orders. Deliveries are only made on weekdays. UPS does not deliver on weekends. Standard delivery via ground service takes 2-7 business days. We may choose not to ship an order over the weekend to ensure perfect condition upon receipt. If you wish, Second Day (delivery within 2 business days) and Next Day (delivery within one business day) air service are available for an additional charge.

Please note that we cannot ship to P.O. Boxes. You must provide a street address for your order. Be sure to include appropriate suite or apartment numbers when necessary to ensure proper delivery. We are not responsible for policies/actions of shipping services or of the manufacturers who ship directly to customers.

Your satisfaction with our products is our priority. Please provide us feedback on: the order process, delivery and product quality by sending an email or calling.

Having Problems? Send an email to orders @ linorstore.com or call 847.742.8038.

Satisfaction Guaranteed. LinorStore.com wants satisfied customers. If you are not satisfied with your product, we will replace your item or offer you a refund, less shipping/mail costs.

Before returning your item, please contact us for a return authorization.